Issue link: https://www.cominghomemag.com/i/1535518
When it comes to successful communities, teamwork truly makes the dream work. Managing a community isn't a solo endeavor; leaders need trusted partners and vendors to share advice and support operations. However, choosing new service providers isn't always easy. There's a range of things to consider before hiring someone new. We've outlined practical steps to finding the right fit for your community. 1. Explore your governing documents. To legally employ a new service provider, you have to play by the rules. Check your community's governing documents to learn the do's and don'ts of finding, selecting, and paying for a new vendor or employee. Be sure to read the fine print and comply with all guidelines. 2. Establish your budget. Anytime you hire help, you must allocate the appropriate funds to get the job done. Set a budget that includes regular payments and estimated service costs. Then, secure approvals from necessary parties. 3. Conduct plenty of interviews. Casting a wide net early on gives you a clear view of all the available options. Ask friends and family for referrals, check online platforms, and search local business directories. Narrow your list to at least three candidates for comparison. Interview your top contenders to learn about their company, offerings, and quotes. 4. Verify credentials. In these situations, word of mouth is currency. Some laws require service providers to have specific licenses, certifications, and insurance to practice their trade. Guarantee your vendor has the correct qualifications. Without the proper paperwork, your association may be liable for negligence. 5. Review the references. Take the time to call your candidate's references to confirm they do what they say they can. Request photos and browse online ratings so you know what to expect. If the feedback isn't overwhelmingly positive, you may need to reconsider. 6. Push past prices. Remember: the cheapest option may not be the best option. While a more affordable vendor might put less strain on your budget now, they could cause bigger problems down the road. Hire based on multiple factors, including cost, work history, and customer service quality. Running a business is expensive—if a price seems too good to be true, it just might be. 7. Carefully assess contracts. Before signing on the dotted line, get a written agreement and carefully read it. Clarify the contract and payment terms, scope of work, and cancellation policy. If needed, have your community manager and lawyer give it a thorough once-over, too. The old adage holds true: better safe than sorry! How to find the right service provider for your community. Beyond the Bid COMING HOME MAGAZINE 37